Refund and Returns Policy

Refund and Returns Policy for The Polaroids Store:

At The Polaroids Store, we strive to provide our customers with high-quality products and exceptional service. Our Refund and Returns Policy is designed to ensure a smooth and satisfactory shopping experience. Please read the following guidelines carefully:

1. Damaged or Incorrect Goods:

If you receive damaged or incorrect items, we apologize for any inconvenience caused. To expedite the resolution process, please follow these steps:

  • Take photographic evidence of the damaged or incorrect goods.
  • Contact us immediately via direct message on our Instagram page at The Polaroids Store Instagram or through WhatsApp at +923353757507.
  • Provide your order details along with the photographic evidence within 4 hours of receiving your order.

Failure to report damaged or incorrect items within the specified timeframe may limit our ability to address your concerns effectively.

2. Agreement to Terms:

By logging in, creating an account, or saving any information on our website, you automatically agree to our terms of use and conditions, including our Refund and Returns Policy.

3. Shipping Address Accuracy:

Please ensure that the destination/city selected on our website matches the actual shipping address. The Polaroids Store will not be held responsible for non-delivery or delivery to incorrect addresses if the information provided does not match.

4. Refund Policy:

Once an order has been successfully placed, refunds will not be issued except in cases where:

  • The item received is damaged or incorrect, and photographic evidence is provided within the specified timeframe.
  • The Polaroids Store is unable to fulfill the order due to unforeseen circumstances or stock unavailability.

Contact Us:

If you have any questions or concerns regarding our Refund and Returns Policy, please don’t hesitate to reach out to us. You can contact us through direct message on our Instagram page or via WhatsApp at +923353757507.

Thank you for shopping at The Polaroids Store. We appreciate your understanding and cooperation.